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Nano

Product Code: 10697

Wow! Exercise your brain with a Nano on a keyring
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Star Rating:
3
3 Review(s)
Read Reviews

In stock

£7.00
£7.00
FREE returns policy

If you are not completely satisfied with your purchase you can return it to us for free. Please contact our customer support centre by phone on 0844 557 5263 or send an email to help@letterbox.co.uk for details and instructions on how to return an item. Unfortunately we are unable to take returned items through our stores.

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Nano Nano
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Product Information
Exercise your brain with this test of memory and coordination all on a handy key ring. Match the light sequences within 30 seconds and then move on to increasingly higher levels - 25 is the ultimate challenge!
  • Handy keyring
  • Battery included
  • Age 8+

5+ Minimum Age
Recommended minimum age for your guidance
Contains small parts
Warning! Not suitable for children under 3 years due to small parts
Reviews
Ratings By Feefo
Star Rating:
3
3 Review(s)
Read Reviews
67% of customers liked our product
Date
Star Rating
Product Rating
28-Apr-2013
1
-- Bad
Customer Comment:
Product : It didnt work and I had to request another one.
Service : I was sent the wrong colour as apparently you had run out of the navy. I complained as this was a christmas present and was sent again the wrong colour which arrived after christmas. Finally received the correct colour ones in February. The customer service I received was terrible and the manager David's response was not good enough or apologetic enough. I received no compensation even though I ordered the goods in enough time for christmas. The actual items I received were good quality but it seemed no-one knew what they were doing each time I rang Letterbox to discuss what had happened to them and I was sent the wrong colour ones just to keep me quiet and presumed I would be happy with the wrong items. I will NOT be recommending Letterbox to anyone or using them myself again.
Supplier Response:
Thank you for your review.

I am extremely sorry for the problems you encountered.

This product was personalised by a supplier and unfortunately they ran out of the colour and supplied a black version and not the Navy as requested.

We did manage to supply the bag eventually and refund you the amount paid for them.

We are working very hard to improve our service and this includes the way we deal with our suppliers.

Once again I am very sorry for the problems and also if you did not feel we were apologetic at the time.

Kind Regards


David Artherton
Customer Services Manager
18-Apr-2013
4
+ Good
Customer Comment:
Product : Unfortunately this product was just a little too small and fiddly for my daughter.
Service : I have used Letterbox for quite a few years now and have always had excellent service. No broken toys and I have never had to complain. I have always received the correct order. No complaints. Some of the items were a little fiddly for my daughter this year, but that was more my fault than the items!
13-Mar-2013
4
+ Good
Customer Comment:
the service was very good

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