We deal with your orders as quickly as possible. Orders for non-personalised items will normally be despatched to arrive within 7 working days, subject to availability. However, during very busy periods please allow longer

For personalised items, please allow up to 28 days. Some items including Personalised China and Placemats can take a little longer due to the processes involved in their manufacture. Personalised orders cannot be cancelled once placed as they are made specially for you.

See also:

Post & Packaging for prices and special delivery options
Returns for our no quibble guarantee