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Daisylane Drawing Room

Product Code: 11572

Your dolls will love taking tea in their Daisylane Drawing Room
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£25.00
£25.00

FREE NURSERY SET WORTH £15

Buy any dolls house and three room furniture sets to get a free DaisyLane Nursery Set (13505) worth £15. Simply add the qualifying items to your bag and the DaisyLane Nursery Set (13505) will automatically appear with your order as a free gift.

Dolls house included in this offer are items 18057, 12711 and 15141. Eligible room sets include 11572, 11573, 11574, 11575, 11561 and 11562.

Whilst stocks last.

Nursery Set
FREE returns policy

If you are not completely satisfied with your purchase you can return it to us for free. Please contact our customer support centre by phone on 0844 557 5263 or send an email to help@letterbox.co.uk for details and instructions on how to return an item. Unfortunately we are unable to take returned items through our stores.

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Standard delivery costs £3.50 and takes up to 5 working days.
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Daisylane Drawing Room
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Product Information
An elegant room set featuring four sweetheart chairs and table with tablecloth, tea set, dresser, grandfather clock and piano with stool.
  • 1:12 scale
  • Elegant room set
  • Four sweetheart chairs
  • Table with tablecloth
  • Tea set
  • Dresser
  • Grandfather clock
  • Piano with stool
  • Age 3+
  • Scaled to fit our doll families and dolls' houses

Contains small parts
Warning! Not suitable for children under 3 years due to small parts
Reviews
Ratings By Feefo
Star Rating:
0
1 Review(s)
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100% of customers liked our product
Date
Star Rating
Product Rating
21-Mar-2013
4
++ Good
Customer Comment:
Terrible customer service. Order took three tries to complete and at no point did I get anything close to an apology. Surprised to be asked for feedback. Will never use again.
Supplier Response:
Thank you for your review.

We are asking all customers to review as without feedback similar to yours we cannot improve things.

I have checked our records and can see copies of the emails we sent and I am pleased to see that in each email we apologise.

We have discussed the small items missing from your original order with the supplier to ensure these problems do not reoccur.

Once again thank you for your feedback.

Kind Regards


David Artherton
Customer Services Manager

Dear Mrs Tan

I understand your disappointment, I am certainly not pleased that the products we supplied were missing parts, this is for us to discuss with our supplier and ensure that they supply us with the product with all pieces intact.

I am pleased that we handled the situation as quickly as we could and we apologised in every email. We were totally at the mercy of the supplier to get the replacement parts to us.

I have no record of a complaint being received on the 19th December so I have also written to you separately to this review system.

Kind Regards

David Artherton

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